Customer Experience Expert
Certified Speaking Professional, Jeff Tobe’s credentials are impressive. Conventions & Meetings magazine recently listed him as one of meeting planner’s favorite speakers; a list that included Bill Clinton, Condoleezza Rice, Anderson Cooper and Daniel Pink. See the full article at www.PlannersFavoriteSpeaker.com He is a creativity and customer experience expert, professional speaker and bestselling author who works with companies and organizations who want to increase their bottom line by changing their customer experience and retaining great talent.
Tobe founded Coloring Outside the Lines in 1994 and since then has worked with hundreds of clients ranging from Fortune 500 companies to ones with less than 20 employees including Microsoft, PepsiCo, PNC Bank, Sonny’s BBQ and much more!
Jeff Tobe’s most requested programs focus on CREATIVITY/INNOVATION, CUSTOMER EXPERIENCE, and EMPLOYEE ENGAGEMENT. His high-energy, high-fun and high-content programs create the ideal presentation for any corporate or educational forum. His articles have been read in hundreds of publications, and he is the author of the hugely popular book, Coloring Outside The Lines. He is the co-author of three other books and his newest book, ANTICIPATE: Knowing What Customers Need Before They Do is quickly becoming one of the hottest business books on the market. He is also the creator of the Touch Point Focus initiative in which he helps clients re-examine their customer touch points.